Terms & Conditions

1. Introduction

Welcome to ericemanuel-hoodie.com (the “Site”). The Site is operated by Eric Emanuel Hoodie (“we,” “us,” or “our”). By accessing or using the Site, placing an order, or interacting with our services, you agree to be bound by these Terms & Conditions (the “Terms”). If you do not agree, please do not use the Site.

We sell streetwear‑inspired apparel and accessories, including limited releases and seasonal colorways. Availability is subject to change without notice.

Independent retailer notice: We are not affiliated with, endorsed by, or an official store of Eric Emanuel. “Eric Emanuel” and “EE” may be trademarks of their respective owner. All trademarks, logos, and brand names are used for identification purposes only.

2. Eligibility

• You must be at least the age of majority in your jurisdiction to purchase from the Site.
• You may not purchase for resale unless expressly authorized by us in writing.
• You represent that all information you provide is accurate and complete.

3. Products & Availability

• We make reasonable efforts to display product colors, materials, and details accurately. Actual colors and textures may vary due to device displays, photography, and dye lots.
• Limited drops, pre‑orders, and restocks may sell out quickly. Items placed in cart are not reserved until checkout is completed and you receive an order confirmation email.
• We reserve the right to limit quantities, refuse service, or cancel orders at our discretion (for example, suspected fraud or bulk/resale purchases).

4. Pricing, Taxes & Payment

• Prices are listed in USD unless stated otherwise and may change at any time without notice.
• Applicable taxes, duties, and shipping fees will be calculated at checkout based on your delivery address.
• We accept major payment methods including Visa, Mastercard, and PayPal. By submitting payment, you represent that you are authorized to use the selected method.
• We may use third‑party payment processors. Your payment information is handled under their security and privacy practices.
• In case of pricing errors, we may cancel or adjust the order and will notify you; you may choose to proceed or receive a refund.

5. Orders & Acceptance

• Your order is an offer to purchase. Acceptance occurs when we send a confirmation email and begin processing the order.
• We may refuse or cancel orders due to suspected fraud, stock inaccuracies, authorization failures, or policy violations. If payment was captured, a refund will be issued for canceled items.
• Order edits or cancellations are not guaranteed after submission; contact us as soon as possible via [email protected].

6. Shipping & Delivery

• We ship to the U.S. and select international destinations. Estimated delivery windows shown at checkout are not guaranteed.
• Risk of loss passes to you upon delivery to the shipping address or, for international shipments, when the package is handed to the carrier depending on applicable law.
• Customs duties, taxes, and import fees for international orders are your responsibility unless stated otherwise.
• Refused or undeliverable packages may be returned to us; additional shipping fees may apply for reshipment.
• For full details, see our Shipping Information.

7. Returns & Exchanges

• Eligible returns must be unworn, unwashed, and in original condition with tags attached within the stated return window.
• Final sale or limited‑release items may be non‑returnable unless defective; check the product page for any restrictions.
• Refunds are issued to the original payment method once items are received and inspected. Shipping fees are non‑refundable unless we made an error.
• Please review our Refund & Returns Policy for step‑by‑step instructions.

8. Promotions, Discounts & Gift Cards

• Promotional offers are subject to their stated terms and valid for a limited time. We may modify or cancel promotions at any time.
• Unless specified, promo codes cannot be combined, applied to past orders, or used on excluded items (e.g., limited drops).
• Gift cards are non‑refundable, not reloadable, and have no cash value except as required by law.

9. Accounts & Security

• You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
• Notify us immediately of any suspected unauthorized access.
• We may suspend or terminate accounts that violate these Terms.

10. Acceptable Use

• Do not misuse the Site, including attempting to interfere with security or functionality, scraping content, or using automated purchasing tools (bots) without permission.
• Do not submit unlawful, infringing, or misleading content.
• We may monitor, remove content, and restrict access to protect our customers and services.

11. Intellectual Property

• The Site, its design, text, graphics, and content are owned by us or our licensors and protected by intellectual property laws.
• You may not copy, modify, distribute, or create derivative works without prior written permission.
• All third‑party trademarks and brand names, including “Eric Emanuel” and “EE,” are the property of their respective owners and are used solely for identification.

12. Reviews & User Content

• By submitting reviews, photos, or other content, you grant us a worldwide, royalty‑free, transferable license to use, reproduce, publish, and display such content in connection with the Site and our marketing.
• You represent that your content is accurate, lawful, and does not infringe any third‑party rights.
• We may moderate or remove content at our discretion.

13. Third‑Party Links

The Site may contain links to third‑party websites or services that are not owned or controlled by us. We are not responsible for the content, policies, or practices of any third parties.

14. Warranty Disclaimer

To the fullest extent permitted by law, the Site and all products and services are provided “as is” and “as available,” without warranties of any kind, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non‑infringement.

15. Limitation of Liability

To the fullest extent permitted by law, in no event shall we be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including lost profits, business interruption, or loss of data, arising out of or related to your use of the Site or purchase of products. Our total liability for any claim shall not exceed the amount you paid for the product giving rise to the claim.

16. Indemnification

You agree to indemnify, defend, and hold harmless us and our officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising from your use of the Site, violation of these Terms, or infringement of any rights of another.

17. Privacy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and share your information.

18. Governing Law

These Terms are governed by the laws of the State of New York, USA, without regard to its conflict of laws principles, and applicable U.S. federal law.

19. Dispute Resolution

• Informal Resolution: Before filing a claim, you agree to first contact us at [email protected] and attempt to resolve the dispute informally within 30 days.
• Arbitration & Class Action Waiver: Except for small‑claims matters, any dispute arising from or relating to these Terms will be resolved by binding, individual arbitration in New York County, New York. You and we waive any right to participate in a class action or class‑wide arbitration.
• Nothing in this section prevents either party from seeking injunctive or other equitable relief for alleged intellectual property infringement.

20. Changes to Terms

We may update these Terms from time to time. Changes will be posted on this page with a revised “Last updated” date. Your continued use of the Site after changes become effective constitutes acceptance of the new Terms.

21. Miscellaneous

• Severability: If any provision is found unenforceable, the remaining provisions remain in full force and effect.
• No Waiver: Our failure to enforce any right does not waive that right.
• Force Majeure: We are not liable for delays or failures caused by events beyond our reasonable control (e.g., natural disasters, strikes, carrier issues, or supply constraints).
• Entire Agreement: These Terms, along with referenced policies, constitute the entire agreement between you and us regarding the Site and products.

22. Contact Us